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How three councils are responding to rising abuse against housing staff

Assaults against housing staff have risen year-on-year since 2020, and housing providers are now taking active steps to ensure the safety of their workforce. Anna Highfield speaks to three English councils to find out how they are handling the rising level of abuse

Two wooden figurines; one with a speech bubble
Verbal, physical and sexual assaults against housing staff have risen every year since 2020 (picture: Alamy)

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