Inside Housing Management - Topics

Resident engagement

How we… recovered 36 council homes and saved £2.8m

Insight16.04.26

How we… recovered 36 council homes and saved £2.8m

Scottish Housing Regulator recruits 18 new volunteer tenant advisors after ‘huge response’

News15.04.26

Scottish Housing Regulator recruits 18 new volunteer tenant advisors after ‘huge response’

Landlords urged to overhaul leadership and culture when handling complaints

News14.04.26

Landlords urged to overhaul leadership and culture when handling complaints

Woman ordered to repay £14,000 after illegally subletting social home in Bedfordshire

News14.04.26

Woman ordered to repay £14,000 after illegally subletting social home in Bedfordshire

The Property Ombudsman’s view: Our 2025 annual report shows that communication is the foundation of a fair housing system

Comment09.04.26

The Property Ombudsman’s view: Our 2025 annual report shows that communication is the foundation of a fair housing system

Agony Aunt: A resident keeps flooding his flat, and social services aren’t helping

Agony Aunt08.04.26

Agony Aunt: A resident keeps flooding his flat, and social services aren’t helping

Inside Housing Management Podcast: Nominate your exceptional colleagues, and we discuss repairs and modern slavery

Podcasts07.04.26

Inside Housing Management Podcast: Nominate your exceptional colleagues, and we discuss repairs and modern slavery

How we… reduced incoming emails by 50% with a repairs app inspired by Amazon

Insight02.04.26

How we… reduced incoming emails by 50% with a repairs app inspired by Amazon

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