ao link

The housing association taking a zero-tolerance approach to abuse of its staff

Bromford Flagship is taking a zero-tolerance approach to rising reports of abuse and aggression towards its housing staff. Ellie Gooch, neighbourhood and community operations manager at Bromford Flagship, and Kate Hicks, housing management partner at law firm Bevan Brittan, explain how this approach is working in practice

A sign reading “commit no nuisance” on a block of flats
Picture: Alamy

This article is only available to Inside Housing Management subscribers

Once subscribed to Inside Housing Management you can use your Inside Housing login details, if you don’t have a login you can create one here

Not yet a subscriber, click here

Remember Login