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Webinar: why housing management matters and how can we raise its profile?

In the week that Inside Housing Management launches its #HousingManagementMatters campaign, this webinar explores the importance of housing management and the role it plays in society

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LinkedIn IHMWebinar: why housing management matters and how can we raise its profile? #UKhousing

As Inside Housing Management launches its Housing Management Matters campaign today (18 June), this webinar will explore the vital work that front-facing housing staff do, and how social landlords can raise the profile of housing management to encourage more people to consider it as a career. 

What do housing officers actually do in 2025, and has the role of a housing officer changed in the past 20 years? Why is housing management so important, and does it get represented fairly? What are the career opportunities in housing management? What skills will future housing management staff need to have? 

Drawing on expertise from within the sector, this Inside Housing Management webinar will explore these questions.

Our expert panel for the webinar included:

  • Anna Highfield, best practice editor at Inside Housing
  • Mavis Adombire, tenancy sustainment co-ordinator and designated safeguarding lead at Eastlight Community Homes
  • Abbie Peel, communities and placemaking manager at Home Group
  • Jacque Allen, chief executive at Your Housing Group
  • Alison Dean, chief executive at Great Places Housing Group

Watch the video below. 

Other Housing Management Matters content


We launch Housing Management Matters campaign
Inside Housing and Inside Housing Management are launching a new campaign – Housing Management Matters – to spotlight the vital work of resident-facing staff. Anna Highfield sets out the campaign aims

‘The bedrock of society’: social housing staff reveal what makes their jobs meaningful in major survey
We asked nearly 250 resident-facing staff what drives them and how their job makes a difference. Anna Highfield reports

Inside Housing Management Podcast: What do social housing staff love about their jobs?
We reveal the results of a major survey in which we asked staff what they enjoy about their jobs, what drives them and how they got into the sector

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