Inside Housing Management Podcast: Noise complaints and mental health safeguarding
The Inside Housing Management Podcast is your on-the-go summary of the biggest stories affecting housing managers on the frontline of social housing. In this episode, we talk about handling noise complaints and supporting tenants with complex mental health needs
In this episode of the Inside Housing Management Podcast, Katharine Swindells, deputy features editor of Inside Housing, is joined by Anna Highfield, who has just started as the new best practice editor, leading the Inside Housing Management editorial content.
They discuss two recent features, the first about handling noise complaints, which can have a huge impact on well-being, but where housing providers find the issues aren’t best solved with an anti-social behaviour policy approach. Is there a cheaper and easier way which doesn’t place blame on residents?
They also discuss supporting residents with complex mental health needs, an issue which frontline staff have told us is the biggest challenge they face in their work.
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