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The Inside Housing Management Podcast is your on-the-go show covering the biggest stories and issues affecting workers at the forefront of social housing. In this episode, we discuss rent arrears and the different approaches organisations and staff are using to tackle it
In this episode of the Inside Housing Management Podcast, Anna Highfield, editor of Inside Housing Management, and Katharine Swindells, deputy features editor at Inside Housing, discuss the scale of the issue that is rent arrears, and how to take a different approach that might result in better outcomes for organisations, staff and residents.
The co-hosts also discuss new reports into the demand on homelessness services, and the state of government finances.
This week our guests are Catherine Cunliffe, who led the creation of a new income strategy at Lancaster City Council, which has reduced rent arrears to an all-time low, and Sam Jeffery, a member of Lancaster’s income team.
Listen here, or wherever you normally get your podcasts.
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We cover the scale of ASB, changing approaches and how one ASB officer is tackling issues on her patch
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Rent arrears and the different approaches organisations and staff are using to tackle it
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Inside Housing Management is the go-to source for learning, information and ideas for housing managers.
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